WhatsApp Appointment Booking Engine
Booking over WhatsApp with Calendar, Sheets and Gmail
Lets customers book appointments entirely inside WhatsApp. Checks real availability, collects details, confirms and logs everything.
A system that works while you are not looking
This engine moves booking out of phone calls and web forms and into WhatsApp. A customer writes I want to book a checkup tomorrow, the system checks real availability in Google Calendar, offers open slots, collects name, email and service, confirms the appointment and sends a confirmation email. Every booking is also logged in Google Sheets so the team has a single log for the day. It is ideal for clinics, salons, agencies and any service business that takes appointments over chat.
More bookings completed in chat, fewer no shows from missing confirmations, and a clean log for the team.
Outcome
WhatsApp messages are received and classified. An AI agent with Calendar read, Calendar create, Sheets and Gmail tools handles the conversation. It first calls the Calendar read tool to get free slots for the requested day, presents them in chat, then asks for the details needed to confirm. Once the customer picks a time and provides contact info, the agent creates the Calendar event, adds a row to Sheets with the booking details and sends a Gmail confirmation. The agent keeps simple memory so the customer can change the time mid conversation without starting over.
Trigger
Inbound signal starts the flow
Orchestrate
Models, tools and branches run
Deliver
Result logged and returned
Who it is for
Service businesses that book appointments over chat or phone. Clinics, agencies and marketplaces.
What you save
Hours become minutes per task, handoffs stay consistent in Sheets or CRM, and the workflow file is yours to own. Import, add your keys and run.
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